Privacy Policy

Introduction

True Valley Homes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our properties and services.

Information We Collect

Personal Information

We may collect information that you voluntarily provide to us when you:

• Contact us through our website or email
• Inquire about our properties
• Schedule property viewings
• Subscribe to our newsletter or updates
• Apply to lease one of our properties

This information may include your name, email address, phone number, mailing address, and any other details you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Pages you visit on our website
• Time and date of your visit
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Send you information about our properties and services
• Process rental applications and lease agreements
• Improve our website and user experience
• Comply with legal obligations and protect our rights
• Send you marketing communications (with your consent)

Property-Specific Information

As a property owner and manager of our own properties, we collect information related to:

• Property inquiries and viewing requests
• Lease applications and tenant screening
• Lease agreements and tenant information
• Property maintenance requests
• Tenant communications and correspondence

This information is used solely for the purpose of managing our properties and providing related services to our tenants.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting business, or serving our tenants (e.g., property management software, maintenance vendors).
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with your explicit permission.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of marketing communications
• Object to certain processing of your information

To exercise these rights, please contact us using the information provided in the Contact section below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can set your browser to refuse cookies, but this may affect some website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: